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Returns & Terms

RETURNS POLICY

OUR GUARANTEE

If you are not 100% satisfied with the Big Bear Bracket for any reason, you may return the product within 30 days of purchase for a full refund of your purchase price or an exchange for the same product, excluding shipping costs.  The item must be in new and unused condition and returned in its original packaging.  Please see the Return Policy below for additional restrictions and instructions.

30-DAY RETURN POLICY

1.  The item must be in new and unused condition and returned in its original packaging.

2.  All items must be returned with all hardware and the instruction manual that was shipped with your
     original order.  The returned order must be postmarked within 30 days of the delivery of the original
     shipment.

3.  All returns can be requested from the My Account Menu.  Please email us at: info@bigbearshelving.com
     if you have any questions about returning merchandise.

4.  Returns without prior authorization are subject to refusal and may be denied without notice.

5.  Refunds will be made in the same form as the original payment minus shipping cost.

6.  We recommend using a carrier that can provide insurance and a method for tracking Your return shipment.  
     Big Bear Shelving, LLC is not responsible for return shipments that are lost or damaged in transit.

7.  Your return will be processed within 10 business days of Big Bear Shelving's receipt.

 

Terms and Conditions

This Agreement was last modified on September 26, 2014.

Please read these Terms and Conditions (this “Agreement”) carefully before using http://bigbearshelving.com/ (the “Site”) operated by Big Bear Shelving, LLC (“us”, “we”, or “our”). This Agreement, along with the Privacy Statement, sets forth the legally binding terms and conditions for Your use of the Site at www.bigbearshelving.com. The Site is available for your use only on the condition that you agree to this Agreement and the Privacy Statement. If you do not agree to all of these terms, do not access or use the Site. By accessing or using the Site, you and the entity you are authorized to represent (“You” or “Your”) signify Your agreement to be bound by this Agreement. Capitalized terms are defined in this Agreement.

 

Privacy Statement

The Privacy Statement governs the use of information collected from or provided by You at the Site. With respect to any individual whose personal information is provided by You to Big Bear Shelving, LLC, You represent to Big Bear Shelving, LLC that You have obtained all necessary consents for the processing of such personal information contemplated by the services You are using and by the Privacy Statement, including the transfer of such data to the United States or other countries whose laws may not provide the same level of protection for the personal data as the laws of the country of origin of such individual.

Privacy Statement

Restrictions on Use of the Site

In addition to other restrictions set forth in this Agreement, You agree that:

a)     You shall not disguise the origin of information transmitted through the Site.

b)     You will not place false or misleading information on the Site.

c)     You will not use or access any service, information, application or software available via the Site in a manner not expressly permitted by Big Bear Shelving, LLC.

d)     You will not input or upload to the Site any information which contains viruses, Trojan horses, worms, time bombs or other computer programming routines that are intended to damage, interfere with, intercept or expropriate any system, the Site or Information (defined below) or that infringes the Intellectual Property (defined below) rights of another.

e)     You may not use or access the Site or the Big Bear Shelving, LLC (defined below) in any way that, in Big Bear Shelving, LLC judgment, adversely affects the performance or function of the Big Bear Shelving, LLC or the Site or interferes with the ability of authorized parties to access Big Bear Shelving, LLC or the Site.

f)      You may not frame or utilize framing techniques to enclose any portion or aspect of the Content (defined below) or the Information, without the express written consent of Big Bear Shelving, LLC.

 

Intellectual Property

Any and all intellectual property rights (“Intellectual Property”) associated with the Site and its contents (the “Content”) are the sole property of Big Bear Shelving, LLC, its affiliates or third parties. The Content is protected by copyright and other laws in both the United States and other countries. Elements of the Site are also protected by trade dress, trade secret, unfair competition and other laws and may not be copied or imitated in whole or in part. All custom graphics, icons, and other items that appear on the Site are trademarks, service marks or trade dress (“Marks”) of Big Bear Shelving, LLC, its affiliates or other entities that have granted Big Bear Shelving, LLC the right and license to use such Marks and may not be used or interfered with in any manner without the express written consent of Big Bear Shelving, LLC. Except as otherwise expressly authorized by this Agreement, You may not copy, reproduce, modify, lease, loan, sell, create derivative works from, upload, transmit, or distribute the Intellectual Property of the Site in any way without Big Bear Shelving, LLC’s or the appropriate third party’s prior written permission. Except as expressly provided herein, Big Bear Shelving, LLC does not grant to You any express or implied rights to Big Bear Shelving, LLC’s or any third party’s Intellectual Property.

Big Bear Shelving, LLC grants You a limited, personal, nontransferable, nonsublicensable, revocable license to (a) access and use only the Site and Content only in the manner presented by Big Bear Shelving, LLC, and (b) access and use the Big Bear Shelving, LLC computer and network services offered within the Site (the “Big Bear Systems”) only in the manner expressly permitted by Big Bear Shelving, LLC. Except for this limited license, Big Bear Shelving, LLC does not convey any interest in or to the Big Bear Systems, information or data available via the Big Bear Systems (the “Information”), Content, services, Site or any other Big Bear Shelving, LLC property by permitting You to access the Site. Except to the extent required by law or as expressly provided herein, none of the Content and/or Information may be reverse-engineered, modified, reproduced, republished, translated into any language or computer language, retransmitted in any form or by any means, resold or redistributed without the prior written consent of Big Bear Shelving, LLC. You may not make, sell, offer for sale, modify, reproduce, display, publicly perform, import, distribute, retransmit or otherwise use the Content in any way, unless expressly permitted to do so by Big Bear Shelving, LLC.

 

Submissions

Big Bear Shelving, LLC does not accept ideas, concepts, or techniques for new services or products through the Site (“Comments”). If such Comments are received, You acknowledge that (a) they will not be considered confidential or proprietary, (b) Big Bear Shelving, LLC and its affiliates are under no obligation to keep such information confidential, and (c) Big Bear Shelving, LLC will have an unrestricted, irrevocable, world-wide, royalty-free right to use, communicate, reproduce, publish, display, distribute, and exploit such Comments in any manner it chooses.

 

Termination

You agree that Big Bear Shelving, LLC, in its sole discretion, may terminate or suspend Your use of the Site, the Big Bear Systems, Information, and Content at any time and for any or no reason in its sole discretion, even if access and use continues to be allowed to others. Upon such suspension or termination, You must immediately (a) discontinue use of the Site, and (b) destroy any copies You have made of any portion of the Content. Accessing the Site, the Big Bear Systems, or Information after such termination, suspension or discontinuation shall constitute an act of trespass. Further, You agree that Big Bear Shelving, LLC shall not be liable to You or any third party for any termination or suspension of Your access to the Site, the Big Bear Systems, or Information. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

Links to Other Sites

The Site may contain links to third-party Sites and resources (collectively,”Linked Sites”). These Linked Sites are provided solely as a convenience to You and not as an endorsement by Big Bear Shelving, LLC of the content on such Linked Sites. Big Bear Shelving, LLC makes no representations or warranties regarding the correctness, accuracy, performance or quality of any content, software, service or application found at any Linked Site. Big Bear Shelving, LLC is not responsible for the availability of the Linked Sites or the content or activities of such sites. If You decide to access Linked Sites, You do so at Your own risk. In addition, Your use of Linked Sites is subject to any applicable policies and terms and conditions of use, including but not limited to, the Linked Site’s privacy policy.

 

Limitation of Liability

TO THE EXTENT PERMITTED BY APPLICABLE LAW AND TO THE EXTENT THAT BIG BEAR SHELVING, LLC IS OTHERWISE FOUND RESPONSIBLE FOR ANY DAMAGES, BIG BEAR SHELVING, LLC IS RESPONSIBLE FOR ACTUAL DAMAGES ONLY. TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL BIG BEAR SHELVING, LLC, ITS AFFILIATES, ITS LICENSORS, ITS SUPPLIERS OR ANY THIRD PARTIES MENTIONED AT THE SITE BE LIABLE FOR ANY INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE AND CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION RESULTING FROM THE USE OF OR INABILITY TO USE THE SITE, THE BIG BEAR SYSTEMS, INFORMATION, OR THE CONTENT WHETHER BASED ON WARRANTY, CONTRACT, TORT, DELICT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT BIG BEAR SHELVING, LLC IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY LAW, THE REMEDIES STATED FOR YOU IN THESE TERMS OF USE ARE EXCLUSIVE AND ARE LIMITED TO THOSE EXPRESSLY PROVIDED FOR IN THESE TERMS OF USE.

 

Warranty Disclaimer

BIG BEAR SHELVING, LLC MAKES NO REPRESENTATIONS ABOUT THE RESULTS TO BE OBTAINED FROM USING THE SITE, THE BIG BEAR SYSTEMS, THE INFORMATION OR THE CONTENT. THE USE OF SAME IS AT YOUR OWN RISK.

THE SITE, THE BIG BEAR SYSTEMS, THE INFORMATION, SERVICES AND THE CONTENT ARE PROVIDED ON AN “AS IS” BASIS. BIG BEAR SHELVING, LLC, ITS LICENSORS, AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFIRNGEMENT OR THIRD PARTIES’ RIGHTS, AND FITNESS FOR A PARTICULAR PURPOSE. BIG BEAR SHELVING, LLC AND ITS AFFILIATES, LICENSORS AND SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, COMPLETENESS, SECURITY OR TIMELINESS OF THE CONTENT, INFORMATION OR SERVICES PROVIDED ON OR THROUGH THE USE OF THE SITE OR THE BIG BEAR SYSTEMS. NO INFORMATION OBTAINED BY YOU FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED BY BIG BEAR SHELVING, LLC IN THIS AGREEMENT,

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTY, SO THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION MAY NOT APPLY TO YOU. IF YOU ARE DEALING AS A CONSUMER, YOUR STATUTORY RIGHTS THAT CANNOT BE WAIVED, IF ANY, ARE NOT AFFECTED BY THESE PROVISIONS. YOU AGREE AND ACKNOWLEDGE THAT THE LIMITATIONS AND EXCLUSIONS OF LIABILITY AND WARRANTY PROVIDED IN THESE TERMS OF USE ARE FAIR AND REASONABLE.

 

Compliance with Law Including Export Control

You agree to use the Site in strict compliance with all applicable laws, rulings and regulations and in a fashion that does not, in the sole judgment of Big Bear Shelving, LLC, negatively reflect on the goodwill or reputation of Big Bear Shelving, LLC and shall take no actions which would cause Big Bear Shelving, LLC to be in violation of any laws, rulings or regulations applicable to Big Bear Shelving, LLC.

Big Bear Shelving, LLC and the Site are based in the United States. The United States and certain other jurisdictions control the export of products and information. You agree to comply with all applicable restrictions and not to export or re-export the Content to countries or persons prohibited under the United States or other applicable export control laws or regulations. If You access and download the Content or Information, You represent that You are not in a country where such export is prohibited or are not a person or entity to which such export is prohibited. You are solely responsible for compliance with the laws of Your local jurisdiction and any other applicable laws regarding the import, export, or re-export of the Content.

 

Governing Law and Jurisdiction

To the fullest extent permitted by law, this Agreement are governed by the internal substantive laws of the State of North Carolina, U.S.A. excluding (i) North Carolina’s conflicts of laws principles; (ii) the United Nations Convention on Contracts for the International Sale of Goods; (iii) the 1974 Convention on the Limitation Period in the International Sale of Goods; and (iv) the Protocol amending the 1974 Convention, done at Vienna April 11, 1980. To the fullest extent permitted by law, the controlling language for this Agreement is English. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU HEREBY EXPRESSLY AGREE THAT ANY PROCEEDING ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, THE BIG BEAR SYSTEMS, INFORMATION, AND CONTENT SHALL BE INSTITUTED IN A STATE OR FEDERAL COURT SITTING IN THE COUNTY OF MECKLENBURG, STATE OF NORTH CAROLINA, UNITED STATES OF AMERICA AND YOU EXPRESSLY WAIVE ANY OBJECTION THAT YOU MAY HAVE NOW OR HEREAFTER TO THE LAYING OF THE VENUE OR TO THE JURISDICTION OF ANY SUCH PROCEEDING. YOU AGREE THAT ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, THE BIG BEAR SYSTEMS, INFORMATION, SERVICES AND/OR CONTENT MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE.

 

General

You may not assign this Agreement or any of Your interests, rights or obligations under this Agreement. If any provision of this Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any of This Agreement shall be deemed a further or continuing waiver of such term or condition or any other term or condition. You may preserve this Agreement in written form by printing them for Your records, and You waive any other requirement that this Agreement be evidenced by a written document. This Agreement, along with the Privacy Statement, constitute the entire agreement between You and Big Bear Shelving, LLC with respect to the use of the Site, the Big Bear Systems, and any service, Information and Content contained therein, and supersede all discussions, communications, conversations and agreements concerning the subject matter hereof.

 

Changes To This Agreement

Big Bear Shelving, LLC may revise and update this Agreement at any time. Your continued usage of the Site after any changes to this Agreement will mean You accept those changes. Any aspect of the Site may be changed, supplemented, deleted or updated without notice at the sole discretion of Big Bear Shelving, LLC. Big Bear Shelving, LLC may also change or impose fees for products and services provided through the Site at any time in its sole discretion. Big Bear Shelving, LLC may establish or change, at any time, general practices and limits concerning other Big Bear Shelving, LLC products and services in its sole discretion.

 

Contact Us

If you have any questions about this Agreement, please contact us at info@bigbearshelving.com.

 


Big Bear Shelving, LLC
106 Foster Ave
Charlotte,  NC  28203



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